Freight Forwarders in Mumbai

7 major types and functions of freight forwarders that you must know

The freight forwarder looks after the arrangements that are required for the international shipment of merchandise. They use their extensive knowledge of freight rates to offer the best package deals for the shipment. Freight forwarding companies in India look after booking freight, handling customs and export documentation, terminal and port charges and insurance.

In accordance with the variety of specialized operations carried out within the spectrum of the profession the generic terms to define the services are a freight forwarder and forwarding agent. A wide range of services is provided by some of the forwarders while others offer particular geographical coverage or a specific specialty. Best freight forwarders in Mumbai act as principals or agents with varied legal consequences. 

A few functions of freight forwarders are as follows:

  • Advising export costs
  • Planning the relevant shipment route according to the type of goods in the shipment.
  • Supervising the reservation and agreement of the cargo space.
  • Contacting and advising transportation insurance on the client’s behalf and assistance in the event of an accident
  • Carrying out packing and loading procedures and advising appropriate ways of transporting the cargo. 

There are various types of freight forwarders in Mumbai who carry out different activities according to their title. The forwarders are obligated to carry out fixed activities as per the allowance to them as accredited by official registers. Depending on the levels of services listed below the types of operators and agents differ in freight forwarders.

Non-Vessel Operating Common Carriers (NVOCC) or Consolidators

The functions carried out under this title include assembling or grouping diverse shipments from multiple customers to assemble full-load containers, which allows freight rates to be lowered. Regular shipments on seafaring vessels are offered by a few consolidators which are not owned by them and are referred to as NVOCCs. 

MTOs- Multimodal or intermodal transport operators:

One-stop shopping for traders is offered by multimodal transport operators. Owing to this they subcontract or outsource the export logistics to a single service provider. Door-to-door transport is generally offered by multimodal transport in which customs, insurance and warehousing are covered.   

Customs brokers

This group performs as exporter and importers agents to carry out processes such as customs declarations, paying taxes and duties and other formalities. At best freight forwarding companies in India & customs brokers are liable for enormous payments of fines and duties hence they are normally backed up by insurance companies or banks. The precise limits and directions provided to custom brokers by the traders to avoid risks in case of unexpected high tariffs make it uneconomical to deal with a specific shipment.

Port Agent: (airport, seaport, cargo terminal)

The transferring of goods is observed by the port agent from a point where the goods are shifted from one transport mode to another typically from a truck to an airplane or sea vessel. The port agent is a representative of the shipper.  

Air freight agent

The airline’s shipments are processed by air freight agents from the freight forwarding companies in Mumbai. They have the authority to issue air waybills. These agents often handle custom clearance.   

Road haulage brokers

Road haulage brokers act as mediators between shippers and road carriers mostly on a commission basis. Due to small service providers, a rapid increase in road transport is characterized. 

Loading brokers

The agents of ship owners that process and obtain cargo shipments are loading brokers. The loading broker represents the shipowner while the freight forwarder in India will represent the shipper. This is to ensure that there are two mediators between the transport provider and the customer.


In conclusion, navigating the intricate world of freight forwarding requires expertise and efficiency. With numerous functions and specialized operations involved, it’s essential to have a reliable partner like LAC Relocations to streamline the process.

As a leading logistics and relocation service provider, LAC Relocations offers comprehensive freight forwarding solutions tailored to your specific needs. Whether you’re looking to plan shipment routes, handle customs documentation, or ensure safe and efficient transportation of goods, our team of experts is here to assist you every step of the way.

Choose LAC Relocations as your trusted partner for all your freight forwarding needs. Contact us today to learn more about how we can assist you in optimizing your logistics operations and achieving seamless transportation of your merchandise.

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